Returns Policy

Should you wish to return any item/s purchased on our website, you may do so for a, credit voucher or exchange. The goods will only be accepted, for whatever reason, if returned within 5 days of receipt by the purchaser. The goods must be in their original condition and with labelling intact. If the item/s is unsuitable please communicate to make the necessary, return arrangements. If you would like to exchange the item a collection and re-delivery will be at the cost or purchaser.


Products will be delivered within 5 to 10 working days after successful receipt of payment.

Orders under the value of R1000-00 are subject to a delivery fee of R99. Free delivery for orders over R1000-00. Delivery will be made to South African street addresses only. An order is considered complete as soon as it is handed to an individual at your specified delivery address and signed for by the purchaser. Any query relating to the order must be advised within 24 hours after receipt of the goods. Please note that shipping fees are not refundable.


Please note the stock of all items on offer is limited. Any order is subject to the item not being sold out.  The purchase shall be complete only when the payment has been processed fully, If payment fails, for any reason, the purchase shall not be successful. All prices are in South African Rands (ZAR) and are inclusive of VAT.

Cooling off (cancellation policy)

A cooling off period applies to all purchases, prior to the order being dispatched. Once an order has been dispatched, the shipping and handling fee will not be refunded.

Intellectual property

Crawfords retains all copyright and other rights to listings, information, images, videos, and databases (the “Property Protection”). A modification, reproduction, publication, disclosure to third parties and / or exploitation of the protected property without the prior written consent is expressly prohibited.

Termination/cancellation of orders

Crawfords reserves the right to cancel or refuse to fulfil any order it suspects of being fraudulent.

We reserve the right to ban any individual uploader or website domain from using our services for any reason.


All credit card transactions on the site are protected by Payfast. Crawfords has no access to any confidential information regarding your payment method. Only the banking partner of Crawfords will have access to confidential information (such as your credit card number, expiry date, CVV etc.).

Privacy Policy

We may only use your email address or personal details to contact you from time to time about matters directly related to our website, social media sites or to the services which we may render to you. Your email address or any other part of your personal information as provided by you will never be used for marketing purposes outside of our direct services. 

Crawfords is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

If you choose to submit information or comments on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.